So I then went to Twitter and noticed complaints all over the country and basically was going to just chalk it up to Popeyes has HORRIBLE Customer Service and there is no amount of complaining I can do.
Then surprisingly I received a call from Raj he is with NEW OWNERSHIP as of approximately 2 months now.
Today it was sour-Bitter-disgusting pick which ever adjective you wish.
For your associate to tell me I am wrong, please I wasn’t asking her opinion but telling her mine. Reply Well to start it seems bad experience with popeyes happens everywhere for both patrons and employees…
Reply I would love to have a meeting with the owner for th Victoria Texas location since I had an issue with the general manager she was very rude to me and I didn’t appreciate it so I went to our other location to complain and mr Ramos told me not to worry her will give my number to the owner micheal to have him call me give it about a week I said ok so recently I found out that the person I’m complaining about is his wife so I’m not sure if me complaint even was sent I don’t think that’s is ver professional I feel like going to the press about this whole situation because it is not right I have also her the that she thinks that she is untouchable and it’s not right for her to think that she can get away with being rude to cosomers and employees Reply Every time I visit Popeyes in Ls Porte TX on Spencer Hwy they always mess up my order.
You can call them to let them know because they never answer the phone. They alw Ys have an attitude as if we are bothering them. Reply I am over it -every time I visit the Popeye’s on Cedar Rd in Chesapeake VA-when a special is running – this store is always out.
I visited Popeye’s last evening around I ordered the wicked chicken -the clerk responded I am sorry but we are out of the wicked chicken. I burn my gas with a hope that this time wouldn’t be like all others – once again I leave disappointed.
Popeye’s was founded by Al Copeland in 1972 as Chicken on the Run.
so I said I’d like 2 full Chicken Breasts, his reply if you do you’ll have to wait, this is all we have. Anyway the original owner, never did much and I have complained before with little to resolution, that is why I planned to contact the Corporate offices.
MIND you, I’ve NOW had to come back for a second time after a wrong order and now he says you can wait and took the other Chicken breast and threw it in the garbage! However, they don’t seem to answer their phones and I was just sent to a reorder busy tone.
In 1976, the first franchise location opened in Baton Rouge. In 1989, Popeyes merged with Church’s Chicken under the AFC Enterprises umbrella company. The company now operates as a subsidiary of Restaurant Brands. That was over a week ago, probably two weeks but I have heard nothing from Popeyes. at PM 6/22/18 through the drive threw spent 25 minutes to get to the window only to be told that it would be 5 more minutes on chicken.
Today, the company operates over 2600 restaurants in 40 US states and 22 countries worldwide. I called again today, but I don’t think they care about one customer complaint. I asked to speak to the manager and he said that is was not his fault that is was the cooks fault and I told him no it is yours because you are not doing your job and that 5 cars have pulled off while I was in line he told me that I did not ever have to come back.