For the best expreience, restart your PC and quit all running applications before installing this software.
Recently, I had to re-image the C drive on my laptop, and re-install Win XP, which in turn meant reinstalling all the applications.
Tedious, but not a worry because all my data was safe on the other D partition, and I had all the original CDs. The only gotcha was while re-installing the Palm Desktop (v4.2).
I was concerned that the installer would overwrite my preserved data directory, so I told the installer to use the default user-data directory (ie: put user data under “C:\My Documents and Settings”).
Do not un-install previous versions of the Palm Desktop.
If you have an existing version of Palm Desktop on your computer, leave it as-is and install version 4.1 on top of it.
Our testing shows this version of Palm Desktop works with the default compatibility settings shown in the image below.
If you have Palm Desktop files on another computer this guide will help you move it: How to migrate Palm Desktop from Windows XP to Windows Vista, Windows 7 and Windows 8 Download Palm Desktop 4.1.4 Installer here In Vista and later versions of Windows, the protected Program Files folder prohibits Companion Link from accessing Palm Desktop 4's data in its default location, so the data directory must be changed before syncing with Companion Link.
___ Here’s why: If you select Outlook, your card-swipe data will be stored in Outlook where it is difficult to export to Excel. ___ The Screen below will appear upon Clicking Yes. ___ Verify that you see the Hot Sync Icon in the bottom right corner of the PC screen (red/blue circular icon).
You should hear a high pitched chirp from the ID scanner.
___ Check the bottom right-hand corner of your computer screen for possible messages about finding a new device and installing the driver.
Once the installation was complete, I started the Desktop application, went to Tools-Options dialog box, to the “General” tab and tried to change the “Data Directory” to point to my existing “D:\John\Palm Pilot” directory.
Hitting “OK” failed out saying the directory “cannot be used to store your data because it is being used by another user”. Turns out the solution is to: (Credits: I originally stumbled across this registry hack in a post I can no longer find but I will update this blog if I find it, because they saved my neck. Both postings were framed around setting up shared access to Palm Pilot calendars.